Terms & Conditions
Last updated: (04/14/21)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before use of the store on https://www.stanleyclarke.com website operated by Roxboro Entertainment Group and StanleyClarke.com.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Store Terms
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.

Products
These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Orders
Each order sent to our site is made to order. No pre-printed inventory is maintained. When your order arrives to our printing team via our website, our printing team matches art to the purchased item to begin production. This process can take approximately 5-7 days, depending on a number of factors, including the availability of the product you order and the volume of orders in queue. We endeavor to get to your order to you as promptly and satisfactorily as possible.
In some cases, mistakes can happen with an order. Should such an instance occur, we will do our best to satisfy our customer. Simply reach out to us at customersvc@stanleyclarke.com. For product returns and refunds, see our Returns Policy page.

Shipping
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering. International shipping: International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

Order never arrived:
If your order didn’t end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at customersvc@stanleyclarke.com making sure you provide your order number. We’ll see what can be done.

Returns policies
Damaged items: The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know and we’ll get you sorted out. If you’d like a different size, get in touch with us at customersvc@stanleyclarke.com we’ll let you know what your next steps are.

Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by us.

Indemnification
You agree to indemnify, defend and hold harmless Roxboro Entertainment Group, StanleyClarke.com, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Contact Us
If you have any questions about these Terms, please contact us at customersvc@stanleyclarke.com.