We’d like to thank you for considering, or making a purchase from us. We aim to make sure that you are satisfied with StanleyClarke.com products. But sometimes things happen and you may need to return or exchange an item. No problem.

Please contact us immediately and let us know what the issue is with the item received. Then, simply return it to us in the original packaging. To be eligible for a refund the item MUST be unused and in the same condition at the time you received it. The item must be received 30 days of the day on which the purchase arrived to you, to be eligible for an exchange or refund.

You are responsible for the shipping costs of the returned item. We are not responsible for items lost, damaged or stolen in transport. Please contact us at customersvc@stanleyclarke.com for the returns mailing address and/or with any further questions.